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A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

On June 1, 2026, millions of Ethiopians took to the ballot box despite widespread conflict and displacement. Ethiopian citizens’ willingness to work towards improving democratic institutions may point ...

Copilot in Excel introduces new finance-focused capabilities that help teams work to their standards, use trusted financial data, and stay in control of every change. GPT‑5.5 Instant is now available ...

As the FIFA World Cup 2026 approaches, it’s a reminder that sports should be recognized as a core component of education systems rather than an optional extra. Structured sports and physical activity ...